RESPONSIBLE MANAGEMENT POLICY
OUR MISSION
Ikebana is a global corporate events agency that assists brands and companies in their event communication strategy by designing and producing professional events in France and abroad.
To create events with strong experiential potential for brands by implementing creative, technical, human, logistical and financial resources that are the operational reflection of the brand’s identity while promoting the destination in which the event takes place.
Aware of the environmental, social and economic impacts of its activities, the agency is committed to applying a responsible event management system that complies with the requirements of ISO 20121:2024.
We design and produce events with the support of a network of experts (our partners) covering all phases of the projects.
In accordance with ISO 20121:2024, Ikebana is committed to integrating the principles of responsible management into all stages of event design and production.
Our approach is precise.
- Significant issues (environmental, social, economic and ethical) are analysed for each event in order to adapt the actions implemented.
- The agency identifies and takes into account the expectations of its stakeholders.
- Promoting continuous improvement, innovation and transparency in all our decisions.
OUR PRIORITY ISSUES
Social issues:
- Ensuring the well-being of colleagues, employees, freelancers and suppliers is a major challenge.
- Passing on our expertise and strengthening continuing professional development by sharing our knowledge and experience with future event professionals and within the industry.
Economic challenges:
- Responsible purchasing: promoting a local and solidarity-based economy by favouring local and responsible purchasing.
- Collaborating with local businesses and promoting local and French products. Promoting and enhancing our heritage, our French and local artists and artisans.
Environmental Issues:
Integrating climate and biodiversity issues into our design and production choices.
- Waste management and pollution reduction.
- Reducing resource consumption (energy, water, materials) and moving towards zero single-use plastic.
- Implementation of a responsible supplier referencing policy.
- Recycling event returns through donations to schools or associations.
- Offer to calculate the carbon footprint of customer operations and propose carbon offsetting.
- Digital responsibility: choosing eco-friendly servers, deleting large attachments, and more.
OUR VALUES AND PRINCIPLES
Ikebana is committed to organising events that create value for all stakeholders while respecting the principles of sustainable development and social and environmental responsibility. The agency believes that the success of an event is measured not only by its quality or revenue, but also by its environmental, social and economic impacts.
- Core values
Responsibility
Consider environmental and social impacts at every stage of the event.
Act with integrity and transparency towards customers, partners and service providers.
Sustainability
Promote eco-friendly practices (waste management, sustainable materials, emissions reduction)
Ethics
Respect human rights and labour laws for all stakeholders.
Commitment to combating all forms of discrimination, harassment and exploitation.
Collaboration and inclusion
Encourage teamwork and cooperation with service providers and clients.
Innovation and quality
Develop creative solutions that respect sustainable principles.
Ensure quality, safety and participant satisfaction.
- Operational principles aligned with ISO 20121:2024
Leadership and commitment: Management is responsible for integrating sustainable development into all decisions.
Continuous improvement: Continuously measure, monitor and optimise the impact of event activities.
Stakeholders: Identify, understand and respond to the expectations of all stakeholders.
Compliance and transparency: Comply with legislation and standards and communicate clearly on actions and results.
Responsible purchasing: Select suppliers and service providers based on environmental, social and economic criteria.
Performance measurement: Define reliable indicators to assess the effectiveness and impact of events.
OUR COMMITMENT
Ikebana is committed to designing and organising responsible events, integrating the principles of sustainable development into all of its activities.
Our goal is to reduce the environmental impact of our events, promote responsible social practices and contribute positively to local economic development.
Evaluation of actions and results
- Preparation of annual reviews of sustainable development objectives, including environmental, social and economic indicators.
- Annual review of events, including supplier and service provider evaluations.
- Collection and analysis of feedback and verbatim comments from participants and stakeholders
Consideration of stakeholders
- Systematically identify and consult stakeholders (customers, participants, suppliers, partners, local authorities, local communities).
- Integrate their feedback and requirements into the planning, design and implementation of events.
- Ensure that all decisions comply with the principles of responsible event management, in accordance with ISO 20121:2024.
Reporting and continuous improvement
- Communicate transparently on the results achieved and the corrective actions implemented.
Provision of resources
- Ikebana provides the human, technical and financial resources necessary to achieve sustainable development objectives and comply with the commitments of the ISO 20121:2024 standard.
This policy is reviewed annually to ensure its relevance, alignment with stakeholder expectations and compliance with ISO 20121:2024.
